GM Guidelines: Effective Immediately

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PostPosted: Wed May 07, 2014 2:09 am
GMs are the first tier of moderation in DMG. They are identified by their blue names in chat. They are expected to adhere to the following rules:

1. Know the rules.

These are the rules listed here, specifically General Game Conduct and Spectator Conduct, as well as Duel Conduct if you are moderating a tournament. These are the rules that you will be enforcing while you are a GM, and GMs are expected to follow the rules they enforce. It is your discretion as a moderator to enforce these rules with the verbs at your disposal, but keep in mind that if you are asked to explain your actions (or inaction), it will be these rules that are kept in mind.

2. Resolve disputes; but not your own

Whereas TMs and RMs manage tournament and ruling disputes, it falls to GMs to manage general disputes in the game. You are not given moderating verbs just so that your name can be blue, or because you "deserve" it, and you will be expected to resolve disputes that are within your capabilities. This doesn't always require the use of verbs; just make sure the problem is dealt with.

As with the RM rank, GMs will not be permitted to resolve their own personal disputes. This includes insults, duel disputes, etc. GMs will be expected to have another GM or a Tournament Moderator make a decision if they feel the situation warrants intervention. Obviously, this does not apply to inappropriate content/spam.

3. Provide assistance.

If a player has an issue figuring out some function of the game, and you know how to help them, then help them. Whether it's linking them to the DMG Forum or walking them through a process, provide assistance as you are capable of doing.

4. Restrain yourself.

GMs will find a handy tray of commands at their disposal, some of which can be disruptive in excess. Excessive and undue use of your verbs will likely result in you not being a GM anymore (announcing pointless images, booting/banning/muting players as a "joke"). GMs will be held to a higher standard than regular players. This point cannot be stressed enough: Breaking a game conduct rule while a GM will result in removal of GM and possible ban by a TM/Admin.

Most importantly:

5. You are here for the players

Help players who need assistance. You're not a GM to mock players who ask legitimate questions pertaining to the game. If it is a ruling question, help players to the best of your ability. GMs who mock players instead of assisting them in their dispute will be removed. I don't care if they are asking if Mystical Space Typhoon negates Dark Hole or where to find card rulings on the internet. Answer it the same as any other question.


For those wondering how to become a GM: simply state your intent in-game, and if someone is willing to raise you up, so be it. If you are denied, whether because of previous misconduct or because no one knows who you are, or because there is no need for a substantial GM presence at that time, then please stop hyperventilating and try again some other time.


6. Penalties

These are the significant ban causes in DMG. It is important to know how to respond to infringements in a consistent manner to avoid bias. Keep in mind that whether or not you ban someone for infringing on these rules falls to your discretion, but as a GM, you are expected to keep DMG in a playable state.

Advertising: This is a straightforward ban used for players who pop in and drop links to other services and games without any intent to play DMG. This is not the same as DMG players trying to fill up a game of The Sky is Falling or something similar. It falls to moderators to spot the difference between "advertisements".

Advertising bans are indefinite, lifted only by successful appeal or a server reset. Repeated infringements will result in a global ban.

Inappropriate Links: Also straightforward, this is for linking to content that is not allowed according to DMG's rules. This includes graphic nudity. This does not currently include profanity. Accidental links (aka, inappropriate content in the advertising) fall to the discretion of the moderator.

Inappropriate Link bans last 1 day, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Spam: The use of Verbs (e.g. hitting the Phase buttons over and over) or filling the Chat window with the same words or gibberish repeatedly (even if it's not in WorldSay, it's still spam). It's bad practice, annoying, and not welcome (even in Casual Play).

Spam bans last 1 day, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Bug Abuse: It is not acceptable to use bugs or glitches to your advantage. If you decide to abuse a bug or glitch for the purposes of gaining (but not limited to) items, features, ranks or rewards, or in order to cause disruption or annoyance, then you should not hold expectations of being able to play the game for much longer after.

Bug Abuse bans can last any length of time, up to the point that the bug is fixed, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Harassment: Trash-talk is not harassment. Harassment on the Internet is not a one-time thing, it is a repeated aggravation. It is also a definition that is highly subject to debate, and so moderators have the greatest discretion when dealing with it. Players have the ability to block most communications with people harassing them, but this is not the end-all problem solver that moderators should refer players to. Warnings can and should be given to players who are crossing the line between flamboasting and harassment, before bans are given.

Harassment bans last 1 day, and can be appealed to end sooner. Repeated infringements will increase in duration.


7. Banning/Unbanning Players

When you ban another player, save a relevant chat log/screenshot, in case the ban is appealed, by Right-Clicking the chat pane and Clicking "Log...". Remember to un-check the "Log..." option after you've saved it as a file, or it will continue to update. This is to defend yourself in the case that the player you banned does not give the entire situation that led to their ban in their appeal, in an effort to discredit you.

When it comes time to unban a player, it is important that you know why they were banned, and whether it is alright to lift that ban at your discretion. When in doubt, ask a member of the permanent staff.

Players serving a ban may have that ban lifted for a Star Tournament at a TM's discretion. Bans issued by a TM during a Star Tournament can carry over after the tournament concludes, depending on the infringement. Global bans are not lifted for Star Tournaments.
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PostPosted: Wed May 07, 2014 4:41 am
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PostPosted: Wed May 07, 2014 2:03 pm
SwiftBlackNinjaMan wrote:
Most importantly:

5. You are here for the players

Help players who need assistance. You're not a GM to mock players who ask legitimate questions pertaining to the game. If it is a ruling question, help players to the best of your ability. GMs who mock players instead of assisting them in their dispute will be removed. I don't care if they are asking if Mystical Space Typhoon negates Dark Hole or where to find card rulings on the internet. Answer it the same as any other question.


For those wondering how to become a GM: simply state your intent in-game, and if someone is willing to raise you up, so be it. If you are denied, whether because of previous misconduct or because no one knows who you are, or because there is no need for a substantial GM presence at that time, then please stop hyperventilating and try again some other time.

Special Credit to Eiza.


That will be hard for some players who got GM, but is good know that admins really "care" that common situation.
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PostPosted: Wed May 07, 2014 4:07 pm
Rosita wrote:
SwiftBlackNinjaMan wrote:
Most importantly:

5. You are here for the players

Help players who need assistance. You're not a GM to mock players who ask legitimate questions pertaining to the game. If it is a ruling question, help players to the best of your ability. GMs who mock players instead of assisting them in their dispute will be removed. I don't care if they are asking if Mystical Space Typhoon negates Dark Hole or where to find card rulings on the internet. Answer it the same as any other question.


For those wondering how to become a GM: simply state your intent in-game, and if someone is willing to raise you up, so be it. If you are denied, whether because of previous misconduct or because no one knows who you are, or because there is no need for a substantial GM presence at that time, then please stop hyperventilating and try again some other time.

Special Credit to Eiza.


That will be hard for some players who got GM, but is good know that admins really "care" that common situation.


It was basically just Swift wanting a guideline for GMs, to be honest.
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PostPosted: Thu Sep 11, 2014 5:44 pm
There are two more points for GMs to be aware of, now listed above in the rules, specifically in regards to banning players. Ban penalties now have a set of guidelines to help GMs maintain a fair standard, GMs are expected to take logs/screenshots of offenses they're a part of resolving, and the rule that TMs can lift temporary bans for Star Tournament participants is now official.

6. Penalties

These are the significant ban causes in DMG. It is important to know how to respond to infringements in a consistent manner to avoid bias. Keep in mind that whether or not you ban someone for infringing on these rules falls to your discretion, but as a GM, you are expected to keep DMG in a playable state.

Advertising: This is a straightforward ban used for players who pop in and drop links to other services and games without any intent to play DMG. This is not the same as DMG players trying to fill up a game of The Sky is Falling or something similar. It falls to moderators to spot the difference between "advertisements".

Advertising bans are indefinite, lifted only by successful appeal or a server reset. Repeated infringements will result in a global ban.

Inappropriate Links: Also straightforward, this is for linking to content that is not allowed according to DMG's rules. This includes graphic nudity. This does not currently include profanity. Accidental links (aka, inappropriate content in the advertising) fall to the discretion of the moderator.

Inappropriate Link bans last 1 day, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Spam: The use of Verbs (e.g. hitting the Phase buttons over and over) or filling the Chat window with the same words or gibberish repeatedly (even if it's not in WorldSay, it's still spam). It's bad practice, annoying, and not welcome (even in Casual Play).

Spam bans last 1 day, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Bug Abuse: It is not acceptable to use bugs or glitches to your advantage. If you decide to abuse a bug or glitch for the purposes of gaining (but not limited to) items, features, ranks or rewards, or in order to cause disruption or annoyance, then you should not hold expectations of being able to play the game for much longer after.

Bug Abuse bans can last any length of time, up to the point that the bug is fixed, and can be appealed to end sooner. Repeated infringements can result in a global ban.

Harassment: Trash-talk is not harassment. Harassment on the Internet is not a one-time thing, it is a repeated aggravation. It is also a definition that is highly subject to debate, and so moderators have the greatest discretion when dealing with it. Players have the ability to block most communications with people harassing them, but this is not the end-all problem solver that moderators should refer players to. Warnings can and should be given to players who are crossing the line between flamboasting and harassment, before bans are given.

Harassment bans last 1 day, and can be appealed to end sooner. Repeated infringements will increase in duration.


7. Banning/Unbanning Players

When you ban another player, save a relevant chat log/screenshot, in case the ban is appealed, by Right-Clicking the chat pane and Clicking "Log...". Remember to un-check the "Log..." option after you've saved it as a file, or it will continue to update. This is to defend yourself in the case that the player you banned does not give the entire situation that led to their ban in their appeal, in an effort to discredit you.

When it comes time to unban a player, it is important that you know why they were banned, and whether it is alright to lift that ban at your discretion. When in doubt, ask a member of the permanent staff.

Players serving a ban may have that ban lifted for a Star Tournament at a TM's discretion. Bans issued by a TM during a Star Tournament can carry over after the tournament concludes, depending on the infringement. Global bans are not lifted for Star Tournaments.
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